Temporary Customer Coordinator - 6 Months (MC570)

The Original British Motorcycling Company.

At Triumph, we are driven to make the best motorcycles in the world. Building iconic motorcycles that celebrate our past whilst embracing the future - through bold design, original styling, purposeful engineering and a genuine passion for the ride.

This is an exciting opportunity to work for a global organisation as a Customer Co-ordinator involved within the motorcycle industry, this is a critical position within the Triumph Global Adventure Training Academy, the post and person is the first communication a customer will encounter, it is vital we leave our customers with a memorable and professional experience to build from. The successfully candidate can look forward to exciting times within a great organisation, with plenty of opportunities.

We are seeking a Coordinator to join our team. The ideal candidate will be responsible for coordinating Adventure training and Experience activities, ensuring smooth operations, and maintaining high-quality standards. Working with a small team of people to delivery exciting Off Road adventure Motorcycling activities ranging from Experiences. training and adventure holidays.

Duties and Responsibilities:

• Manage the Triumph Adventure Experience - Email Inbox Customer bookings.
• Customer bookings, Dealer bookings and Voucher bookings.
• Look after the payment tracker, Calendar updates, Event register, Event certificates.
• Raise event paperwork and liaise with event team to ensure event preparation are completed and in place.
• Work with the team to address all customer information, updates, Clothing requirements and payments.
• Be available to cover events within the centre and externally at the Motorcycle shows and festivals. (NEC, London and the ABR festival)
• Be able to prepare hire clothing for event and help manage the hire clothing turnover and stock.
• Raise purchase orders and deal with suppliers and liaise with our accounts department.
• Help the team with event preparations, this could be preparing event boxes, cleaning the centre or managing the paperwork etc.
• To undertake and assist with projects as required by your Manager.
• Any other ad-hoc duties as required by your Manager.

Hours of work will be flexible with some weekend work required including Sundays.

Full details of the job description and person specification can be found in the downloadable job files.

A variety of competitive benefits, including an enhanced holiday scheme, employee benefits platform and a favourable life assurance scheme. Motorcycle, clothing and accessories are available to purchase at a heavily discounted rate. An iconic place to work; join us for the ride!

Disclaimer: due to the high volume of applications we receive, we reserve the right to close a vacancy earlier than the advertised date. This is to ensure our teams can manage application levels while maintaining a positive candidate experience. Once a vacancy has closed, we are unable to consider further applications, so please submit your application as soon as possible to avoid disappointment.

Closing Date

15-08-2025

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